Christmas Wonderland Ticket Portal

Privacy Policy

Christmas Wonderland Privacy Policy

We respect the privacy of our website visitors and ensure that the personal information you provide is treated confidentially. Processing of the personal data takes place in accordance with the requirements of the General Data Protection Regulation.

 

Purposes of data processing

Your personal data are processed by us for entering into and executing legal services agreements and managing the resulting relationships, including carrying out activities aimed at increasing our customer base.

If you fill in a contact form on the website, or send us an e-mail, the data you send us will be kept for as long as the nature of the form or the content of your e-mail requires for its complete answering and processing.

 

Click behaviour and visitor data

General visitor data is kept on the website. In this context, in particular the IP address of your computer, the possible user name, the time of retrieval and data that the browser of a visitor sends, can be registered and used for statistical analyses of visiting and clicking behaviour on the website. We also use this data to optimise the operation of the website.

We try to anonymize these data as much as possible. This information is not provided to third parties.

 

Google Analytics

We use Google Analytics to keep track of how users use the website. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States.

Google uses this information to keep track of how our website is used, to provide reports about the website and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this.

 

Social Media

The website contains buttons for promoting or sharing pages on social networks such as Facebook and Twitter. These buttons are implemented by a code provided by Facebook and Twitter itself. This code places, among other things, a cookie.

Read the privacy statement of Facebook and Twitter (which can change regularly) to see what they do with your personal data that they process with this code. This also applies to other social media channels.

 

Newsletter

We offer a newsletter with which we want to inform interested parties about news in the field of ICT and internet law, our services and related matters. Your e-mail address will only be added to the list of subscribers with your explicit permission. Each newsletter contains a link with which you can unsubscribe. The subscriber file of the newsletter is not provided to third parties.

 

Use of cookies

We use cookies when offering electronic services. A cookie is a simple small file that is sent along with pages from this website and stored by your browser on the hard disk of your computer. This allows us to combine various requests for pages from the website and analyse the behaviour of users. You can refuse the use of these cookies, although this may limit the functionality and ease of use of the website.

 

Inspection, correction and right of objection

If you have a relationship with our company, you have the opportunity, after written request, to view your personal details. If the overview provided by us contains inaccuracies, you can ask us in writing to change the data or have it removed. You can also inform us in writing if you do not wish to be contacted with information about our products and services by reporting this to the following address: Matthews Attractions LTD, C/O, Lakeside Shopping Centre, RM20 2AD.

 

Privacy statement adjustments

We reserve the right to adjust this privacy statement. Any adjustments will be published on this website.

 

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Christmas Wonderland. References to "our Website" or "the Website" are to christmaswonderland.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

  1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
  2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
  6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie

Name

Expiration Time

Purpose

Shopping Basket

PHPSESSID

24 minutes

This cookie is used to keep track of what items are in a user's shopping basket.

Cookie Consent

dtAnalyticsConsent

1 year

This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.

Google Analytics

_ga
_ga_container-id

2 years

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Read Google's overview of privacy and safeguarding data

_gid

24 hours

_gat_tracker-name

1 minute

Microsoft Clarity

_clck

1 year

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website.
Read Microsoft Clarity's Cookie Overview and Data Retention Policy.

_clsk

1 year

CLID

1 year

ANONCHK

1 year

MR

1 year

MUID

1 year

SM

1 year

New Relic

__cfduid

1 year

This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas.
Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Christmas Wonderland
Lakeside Shopping Centre, The Quay, West Thurrock, Lakeside
RM20 2AD

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.